Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.
Put Your People First
Planning for new technology is critical. Learn how leading retailers achieved their project goals with people-centric change management strategies.
Think Globally, Act Locally
Globalization is forcing organizations to rethink how they manage a workforce that spans cultures and countries. Learn how a global workforce management strategy helps drive standardization, reduce risk, and improve visibility for better results.
Strategic Roadmaps: Guiding Your Path to Success
Shifting economic conditions, disruptive technologies, leadership changes, mergers and acquisitions, and other factors create new opportunities and threats that influence an organization’s ability to stay competitive and profitable. Business leaders are responsible for guiding organizations through these changes with new business strategies that directly affect employees and how they are managed. Learn how a strategic roadmap can help ensure your workforce management system continues to support evolving business strategies for continued success.