Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.
Global Perspectives for Retail and Hospitality
How to create and follow a standardized global template for retail and hospitality workforce management.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
The Evolution of the Millennial Retail Experience
The savvy use of workforce management technology to reach and connect with millennial consumers is leading the evolution of the retail experience.
Put Your People First
Planning for new technology is critical. Learn how leading retailers achieved their project goals with people-centric change management strategies.
Balance Customer Experience with Employee Engagement for Better Workforce Management
Balance retail customer experience with employee engagement for better workforce management. Find the right labor model for financial optimization.
How to Manage Unexpected Employee Absence and Increase the Bottom Line
Absenteeism is unpredictable – but Kronos automated solutions help you schedule smarter to discourage unplanned absences and keep productivity on track.
Workforce Management Labor Model Assessment Datasheet
Scheduling the right employees in the right roles is critical to delivering exceptional customer service. Learn how Workforce Management Labor Model Assessment can help.
Workforce Management Scheduling Efficiency and Effectiveness Optimization Datasheet
Today’s competitive retail environment demands top-level customer service. Learn how Workforce Management Scheduling Efficiency and Effectiveness Optimization can help.
Workforce Management Volume Forecast Optimization Datasheet
Accurate forecasting of retail labor needs is critical to delivering exceptional customer service. Learn how Workforce Management Volume Forecast Optimization can help.