Workforce Analytics for Retail Feature Guide
Workforce Analytics for Retail delivers reliable data you can use to understand labor issues and make informed decisions.
How to Manage Unexpected Employee Absence and Increase the Bottom Line
Absenteeism is unpredictable – but Kronos automated solutions help you schedule smarter to discourage unplanned absences and keep productivity on track.
Solving the Retail Turnover Challenge Infographic
Faced with high turnover rates, retailers need to focus on employee engagement to retain best-fit associates who drive customer satisfaction.
Workforce Management Labor Model Assessment Datasheet
Scheduling the right employees in the right roles is critical to delivering exceptional customer service. Learn how Workforce Management Labor Model Assessment can help.
Workforce Management Scheduling Efficiency and Effectiveness Optimization Datasheet
Today’s competitive retail environment demands top-level customer service. Learn how Workforce Management Scheduling Efficiency and Effectiveness Optimization can help.
Workforce Management Volume Forecast Optimization Datasheet
Accurate forecasting of retail labor needs is critical to delivering exceptional customer service. Learn how Workforce Management Volume Forecast Optimization can help.
Kronos Services for Retail and Hospitality: Partnering for Success Video
Are you successfully achieving your desired business outcomes? Kronos delivers specific retail and hospitality guidance to deliver the experience you expect. Find out how.
Best Practices: Measuring Success of the Retail Labor Model
In-store observation, or sampling, is a method for collecting data on customer experience success metrics that’s ideal for measuring the success of the labor model. at meeting customer experience expectations and delivers results that help the labor and workforce management teams define focus areas for improvement.
Redefining Retail Efficiency With Human Capital Firepower
Retail relies on quality employees for success. Retailers are using human capital management to track, monitor, and process their workforce with one unified system.
Customer Experience Assessment for Retail Datasheet
From checkout interactions to store cleanliness, get a clear picture of your customer experience with the Customer Experience Assessment for Retail.