What Your Hourly Employees Really Want
Engaged retail associates are vital to customer satisfaction. Meeting the needs of these employees is key to improving their engagement and retention.
A Great Guest Experience Starts with a Great Employee Experience
Empower and engage your people with breakthrough employee services to perform at their full potential so they can better serve guests.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
Long-Term Capacity Planning Datasheet
Get a better understanding of how big data, cloud computing, omnichannel distribution, and mobile solutions are disrupting the logistics industry.
Are You Gen Z Ready? On-Demand Webinar
Gen Z enters the workforce with unique viewpoints and expectations. Learn the keys to managing your new employees in the “Are You Gen Z Ready?” webinar.
How to Develop an Effective Retail Labor Performance Management Program
Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.
Using Workforce Management to Drive Employee Engagement
Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.
Free Timekeeping. Alarming Issues eBook
A free timekeeping system may sound enticing, but the issues it raises should sound the alarm. Learn why in the “Free Timekeeping. Alarming Issues” eBook.
The Real Impact of Absenteeism on Retail Operations Survey Report
According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.
7 Tips for Recruiting, Hiring, and Retaining Seasonal Staff
From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.