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INDUSTRY Retail Clear All Filters

What Your Hourly Employees Really Want

Engaged retail associates are vital to customer satisfaction. Meeting the needs of these employees is key to improving their engagement and retention.

eBook |
  • Workforce Management

A Great Guest Experience Starts with a Great Employee Experience

Empower and engage your people with breakthrough employee services to perform at their full potential so they can better serve guests.

White Paper |
  • Human Capital Management

  • Advisory Services for Retail

Using Metrics to Measure Labor Productivity

Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.

White Paper |
  • Workforce Management

  • Advisory Services

Long-Term Capacity Planning Datasheet

Get a better understanding of how big data, cloud computing, omnichannel distribution, and mobile solutions are disrupting the logistics industry.

Product Info |
  • Workforce Dimensions Suite

  • Workforce Management

Are You Gen Z Ready? On-Demand Webinar

Gen Z enters the workforce with unique viewpoints and expectations. Learn the keys to managing your new employees in the “Are You Gen Z Ready?” webinar.

Webinar Replay |
  • Workforce Management

How to Develop an Effective Retail Labor Performance Management Program

Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.

White Paper |
  • Workforce Central Suite

  • Workforce Management

  • Advisory Services for Retail

Using Workforce Management to Drive Employee Engagement

Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.

White Paper |
  • Workforce Central Suite

  • Workforce Management

  • Workforce Dimensions Services

Free Timekeeping. Alarming Issues eBook

A free timekeeping system may sound enticing, but the issues it raises should sound the alarm. Learn why in the “Free Timekeeping. Alarming Issues” eBook.

eBook |
  • Workforce Dimensions Suite

  • Time and Attendance

The Real Impact of Absenteeism on Retail Operations Survey Report

According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.

White Paper |
  • Workforce Management

7 Tips for Recruiting, Hiring, and Retaining Seasonal Staff

From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.

White Paper |
  • Workforce Management