UKG for Banking Industry Brief
UKG for Banking delivers the complete automation and real-time visibility your organization needs to improve operational efficiencies and optimize workforce performance for reduced costs, increased sales, and higher customer satisfaction.
UKG 2021 Appointment Study
The UKG 2021 Appointment Study provides valuable insight for banks and credit unions looking to continually improve the branch experience.
Maximize the Value of the Branch Infographic
Online appointment technology maximizes the value of the branch by driving sales and supporting the cross-selling of services.
A Day in the Life with UKG for Banking
UKG for Banking provides HR tools that empower your teams to succeed and retail banking solutions that help deliver a superior branch experience.
Bankadelics Podcast: Making Customers and Employees Feel Special
UKG financial services experts discuss how banks interact with customers, utilize data, and manage the workforce to deliver a positive customer experience.
Five Time and Labor Data Trends Fact Sheet
Time and labor data collection is a great place to look for leaks that could be leading to significant losses for your organization.
Teller Transaction Trends Are Influencing the Evolution of the Branch
The volume of teller transactions is experiencing historic decreases, while the cost of salaries and benefits keep increasing.
Better Together: Integrating HCM and Workforce Management Infographic
Your people are your organization’s most valuable asset. To engage them, you must understand all the factors that go into individual and business performance.
2019 UKG Teller Line Study
The 2019 UKG Teller Line Study highlights transaction volume and teller processing labor costs and shows how banks and credit unions are responding.
UKG 2020 Retail Branch Lobby Study
This UKG™ (Ultimate Kronos Group) Retail Branch Lobby Study is based on over 2 million Q3 2019 lobby sales and service interactions from financial institutions across North America. The interactions of the study include all types of service and sales exchanges between account holders and lobby employees.