Improving the Experience in the Customer Waiting Area
It’s time to rethink your waiting room management strategy and create a positive experience that achieves better service outcomes and benefits everyone.
Best Practices for Onboarding in Financial Services
Presented by BankersHub, this webinar gives you the tools and insights to create an onboarding strategy for a more effective new-hire.
It’s Time to Think More Strategically About Your Entire Workforce
Your people are your most important assets, so focus on the needs of your employees by integrating HCM and workforce management into a single platform.
Top 5 Tech Trends Transforming Workforce Management
Despite the buzz, not all futuristic tech is ready for prime time. Discover advancements transforming financial services workforce management now.
Top 10 Workforce Management Mistakes in Financial Services
Are you making mistakes when it comes to managing your financial services workforce? Learn about common pitfalls and how to avoid them.
Optimizing the Branch in a Digital World
Optimizing the Branch in a Digital World discusses how digital technology can improve branch sales, productivity, service, and employee engagement.
Is it Time to Take a Closer Look at Branch Efficiency?
In the webinar, we explore the FMSI 2017 Teller Line Study to show how certain trends are influencing branch evolution in the financial industry.
A Consumer Approach: How HR Can Transform the Employee Experience
In today’s complex workplace, employers are struggling to attract, retain, and engage talent with the skillsets required to meet their strategic objectives. At the same time, employees are looking for alternative work arrangements, flexible hours, more control over their time, and a consumer-like work experience. What do these new expectations mean for HR?
Changing Branch Experience Expectations
Financial institutions are transforming their branches to meet growing account holder demands for faster, more convenient access to information and services.
Maximizing the Branch for Today & Tomorrow
This webinar features experts from FMSI, a Kronos Company, and America’s First Credit Union. We’ll discuss the current and future state of the retail branch and evaluate various technologies and how they can help improve account holder engagement for stronger performance and earnings — today and as the branch continues to evolve.