How Traditional Methods for Gauging the Customer Experience Fall Short

How Traditional Methods for Gauging the Customer Experience Fall Short

Retailers use a variety of tools to measure labor model output. But no single technique provides a complete perspective of customer experience success.

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  • Advisory Services for Retail

Today's Challenges with Planning Retail Labor

Today's Challenges with Planning Retail Labor

Challenges in retail labor planning can result in overstaffing, understaffing, or inappropriate use of hours when outdated labor standards are used.

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  • Workforce Forecast Manager

  • Advisory Services for Retail