Resources & Insights

Scheduling the right employees in the right roles is critical to delivering exceptional customer service. Learn how Workforce Management Labor Model Assessment can help.

Today’s competitive retail environment demands top-level customer service. Learn how Workforce Management Scheduling Efficiency and Effectiveness Optimization can help.

Accurate forecasting of retail labor needs is critical to delivering exceptional customer service. Learn how Workforce Management Volume Forecast Optimization can help.

Are you successfully achieving your desired business outcomes? Kronos delivers specific retail and hospitality guidance to deliver the experience you expect. Find out how.

From checkout interactions to store cleanliness, get a clear picture of your customer experience with the Customer Experience Assessment for Retail.

Gain fuller visibility and build a more effective customer experience strategy with the Workforce Analytics Assessment for Retail & Hospitality.

The Executive Operational Assessment evaluates the state of your workforce management program. Kronos® strategic advisors apply best practices and make expert recommendations for aligning the program with your business strategy.

Kronos® Advisory Services for Retail help you navigate the ever-changing retail landscape with engagements designed to extend the value of your Kronos solution and drive better business outcomes.