Resources & Insights

Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.

Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.

Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.

According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.

From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.

Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.

Absence critically impacts retail performance but technology can be used to accurately forecast customer demand and engage staff to reduce absenteeism.

Use the Moneyball curve to determine what effect your labor has on sales and margins.

The savvy use of workforce management technology to reach and connect with millennial consumers is leading the evolution of the retail experience.

Leverage data to deliver an unforgettable omnichannel experience to your customers.