What Your Hourly Employees Really Want
Engaged retail associates are vital to customer satisfaction. Meeting the needs of these employees is key to improving their engagement and retention.
How Can You Help Your Store Manager Help You? eBook
Learning the day-to-day realities of your store managers can help you make them more productive. Learn 5 steps to help them succeed.
Up to the Task eBook
Keep stores operating with peak efficiency and help associates prioritize tasks, organize time, and complete necessary work to improve customer satisfaction.
Free Timekeeping. Alarming Issues eBook
A free timekeeping system may sound enticing, but the issues it raises should sound the alarm. Learn why in the “Free Timekeeping. Alarming Issues” eBook.
Unleash the Power of Your Workforce Data for Retail eBook
You’re sitting on a goldmine: your data. Learn how analytics transform workforce data into meaningful business intelligence that drives smarter decisions.
Global Perspectives for Retail and Hospitality
How to create and follow a standardized global template for retail and hospitality workforce management.
Your Last Differentiator: Human Capital - Chapter One
Acquiring capital and technology is no longer a barrier to entry in any market, and the workforce’s application of capital and technology is what provides innovation and competitive differentiation.