Maximize the Value of the Branch Infographic
Online appointment technology maximizes the value of the branch by driving sales and supporting the cross-selling of services.
A Day in the Life with UKG for Banking
UKG for Banking provides HR tools that empower your teams to succeed and retail banking solutions that help deliver a superior branch experience.
Bankadelics Podcast: Making Customers and Employees Feel Special
UKG financial services experts discuss how banks interact with customers, utilize data, and manage the workforce to deliver a positive customer experience.
Five Time and Labor Data Trends Fact Sheet
Time and labor data collection is a great place to look for leaks that could be leading to significant losses for your organization.
Teller Transaction Trends Are Influencing the Evolution of the Branch
The volume of teller transactions is experiencing historic decreases, while the cost of salaries and benefits keep increasing.
Better Together: Integrating HCM and Workforce Management Infographic
Your people are your organization’s most valuable asset. To engage them, you must understand all the factors that go into individual and business performance.
2019 UKG Teller Line Study
The 2019 UKG Teller Line Study highlights transaction volume and teller processing labor costs and shows how banks and credit unions are responding.
UKG 2019 Appointment Study
Get a snapshot of actual appointments scheduled at bank and credit union branches and what it means for today’s financial institutions.
UKG 2020 Retail Branch Lobby Study
This UKG™ (Ultimate Kronos Group) Retail Branch Lobby Study is based on over 2 million Q3 2019 lobby sales and service interactions from financial institutions across North America. The interactions of the study include all types of service and sales exchanges between account holders and lobby employees.
UKG for Contact Centers
Learn how UKG for Contact Centers can help you transform your contact centers to deliver high-quality service, enhance engagement, and control labor costs.