Balance Customer Experience with Employee Engagement for Better Workforce Management

Balance retail customer experience with employee engagement for better workforce management. Find the right labor model for financial optimization.

White Paper |
  • Workforce Management

  • Advisory Services for Retail

How to Develop an Effective Retail Labor Performance Management Program

Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.

White Paper |
  • Workforce Central Suite

  • Workforce Management

  • Advisory Services for Retail

Using Workforce Management to Drive Employee Engagement

Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.

White Paper |
  • Workforce Central Suite

  • Workforce Management

  • Workforce Dimensions Services

Managing a Global Workforce with Localization Fact Sheet

Global expansion increases operational complexity and risk, so you need to rethink how to develop a cohesive, high-performing workforce that spans cultures, countries, and borders.

Product Info |
  • Workforce Management

Emerging Stronger: Practical Insights for Retail and Hospitality

As retail and hospitality businesses prepare to reopen as the pandemic continues, learn the steps they can take to keep employees and customers safe.

Webinar Replay |
  • Workforce Management

Employment Law Issues in the Time of COVID

COVID-19 has had a tremendous impact on state and federal employment law, creating many questions for employers. Learn how to handle key employment issues.

Webinar Replay |
  • Workforce Management

Strategies for Riding Out the Chaos: Forecasting

As the economy shifts in unexpected ways, retail and hospitality face special considerations when building forecasts for short and long-term decisions.

Webinar Replay |
  • Workforce Central Suite

  • Workforce Management

  • Workforce Dimensions Services

Strategies for Riding Out the Chaos: Scheduling

As retail and hospitality begin to resume activities, special scheduling considerations should be made to handle changes in volume, tasks, and safety.

Webinar Replay |
  • Workforce Central Suite

  • Workforce Management

  • Workforce Dimensions Services

Beyond Machine Learning Playbook

Big data has come to the grocery store — adding significant value. Learn how artificial intelligence is helping grocers run their operations more efficiently.

eBook |
  • Workforce Dimensions Suite

  • Workforce Management

Banking on Data

Real-world case studies highlight how AI-powered workforce management solutions outperform legacy systems to save retail and hospitality companies big bucks.

White Paper |
  • Workforce Dimensions Suite

  • Workforce Management