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Maximize the Value of the Branch Infographic

Online appointment technology maximizes the value of the branch by driving sales and supporting the cross-selling of services.

Infographic |
  • Kronos Customer Connection Solution – Sales & Service Module

  • Customer Connection Solution

  • Advisory Services for Financial Services

A Day in the Life with UKG for Banking

UKG for Banking provides HR tools that empower your teams to succeed and retail banking solutions that help deliver a superior branch experience.

Product Info |
  • Kronos Customer Connection Solution – Sales & Service Module

  • Workforce Management

Bankadelics Podcast: Making Customers and Employees Feel Special

UKG financial services experts discuss how banks interact with customers, utilize data, and manage the workforce to deliver a positive customer experience.

Podcast |
  • Kronos FMSI Performance Analytics

  • Employee Scheduling

  • Advisory Services for Financial Services

Five Time and Labor Data Trends Fact Sheet

Time and labor data collection is a great place to look for leaks that could be leading to significant losses for your organization.

Infographic |
  • Workforce Management

Teller Transaction Trends Are Influencing the Evolution of the Branch

The volume of teller transactions is experiencing historic decreases, while the cost of salaries and benefits keep increasing.

Infographic

Better Together: Integrating HCM and Workforce Management Infographic

Your people are your organization’s most valuable asset. To engage them, you must understand all the factors that go into individual and business performance.

Infographic |
  • Workforce Management

2019 UKG Teller Line Study

The 2019 UKG Teller Line Study highlights transaction volume and teller processing labor costs and shows how banks and credit unions are responding.

White Paper

UKG 2019 Appointment Study

Get a snapshot of actual appointments scheduled at bank and credit union branches and what it means for today’s financial institutions.

White Paper |
  • Kronos Customer Connection Solution – Sales & Service Module

  • Customer Connection Solution

UKG 2020 Retail Branch Lobby Study

This UKG™ (Ultimate Kronos Group) Retail Branch Lobby Study is based on over 2 million Q3 2019 lobby sales and service interactions from financial institutions across North America. The interactions of the study include all types of service and sales exchanges between account holders and lobby employees.

White Paper

UKG for Contact Centers

Learn how UKG for Contact Centers can help you transform your contact centers to deliver high-quality service, enhance engagement, and control labor costs.

Product Info