Emerge Stronger in a Post-COVID World
COVID-19 has caused retailers to rethink how to serve customers and manage staff. Learn practical tips and strategies for emerging stronger and being resilient.
Open for Business: Leveraging Technology to Manage New Retail Norms
The coronavirus pandemic has created massive challenges for retail. Learn how retailers have adapted and how technology has helped them navigate uncharted times.
How Restaurants Can Emerge Stronger in a Post-COVID-19 World
With the coronavirus pandemic severely impacting the restaurant business, learn how restaurants can emerge stronger and prepared for the “new normal.”
Communicating Effectively in Challenging Times
COVID-19 has greatly altered retail and hospitality operations. Learn how these businesses can deal with new regulations put in place in their stores.
Emerging Stronger: Practical Insights for Retail and Hospitality
As retail and hospitality businesses prepare to reopen as the pandemic continues, learn the steps they can take to keep employees and customers safe.
Employment Law Issues in the Time of COVID
COVID-19 has had tremendous impact on state and federal employment law, creating questions for employers. Learn how to handle key employment issues.
Strategies for Riding Out the Chaos: Scheduling
As retail and hospitality begin to resume activities, special scheduling considerations should be made to handle changes in volume, tasks, and safety.
Strategies for Riding Out the Chaos: Forecasting
As the economy shifts in unexpected ways, retail and hospitality face special considerations when building forecasts for short and long-term decisions.
What’s in a System? How to achieve long-term strategic alignment.
Aligning your organization’s decisions and actions so they support the achievement of your strategic goals will position you to reach strategic organizational alignment.
What Your Hourly Employees Really Want
Engaged retail associates are vital to customer satisfaction. Meeting the needs of these employees is key to improving their engagement and retention.