What’s in a System? How to achieve long-term strategic alignment.

Aligning your organization’s decisions and actions so they support the achievement of your strategic goals will position you to reach strategic organizational alignment.

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  • Workforce Central Suite

  • Workforce Management

  • Advisory Services

Effectively Scheduling Your Retail Workforce

Using modern scheduling technology helps retailers provide the benefits that retail employees want: schedule flexibility and predictable schedules.

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  • Workforce Management

Using Metrics to Measure Labor Productivity

Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.

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  • Workforce Management

  • Advisory Services

How to Develop an Effective Retail Labor Performance Management Program

Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.

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  • Workforce Central Suite

  • Workforce Management

  • Advisory Services for Retail

Using Workforce Management to Drive Employee Engagement

Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.

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  • Workforce Central Suite

  • Workforce Management

  • Workforce Dimensions Services

The Real Impact of Absenteeism on Retail Operations Survey Report

According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.

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  • Workforce Management

7 Tips for Recruiting, Hiring, and Retaining Seasonal Staff

From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.

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  • Workforce Management

Workforce Management in Multiservice Organizations

Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.

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  • Workforce Central Suite

  • Workforce Management

  • Advisory Services

Absence Management: The Last Easy Money for Retailers

Absence critically impacts retail performance but technology can be used to accurately forecast customer demand and engage staff to reduce absenteeism.

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  • Workforce Dimensions Suite

  • Workforce Management

Moneyball for Retail: The New Competitive Advantage

Use the Moneyball curve to determine what effect your labor has on sales and margins.

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  • Workforce Management