What’s in a System? How to achieve long-term strategic alignment.
Aligning your organization’s decisions and actions so they support the achievement of your strategic goals will position you to reach strategic organizational alignment.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.
Global Perspectives for Retail and Hospitality
How to create and follow a standardized global template for retail and hospitality workforce management.
Put Your People First
Planning for new technology is critical. Learn how leading retailers achieved their project goals with people-centric change management strategies.