Workforce Management Scheduling Efficiency and Effectiveness Optimization

Workforce Management Scheduling Efficiency and Effectiveness Optimization Datasheet

Today’s competitive retail environment demands top-level customer service. Learn how Workforce Management Scheduling Efficiency and Effectiveness Optimization can help.

Product Info |
  • Workforce Central Suite

  • Workforce Management

  • Advisory Services for Retail

Workforce Management Volume Forecast Optimization

Workforce Management Volume Forecast Optimization Datasheet

Accurate forecasting of retail labor needs is critical to delivering exceptional customer service. Learn how Workforce Management Volume Forecast Optimization can help.

Product Info |
  • Workforce Central Suite

  • Workforce Management

  • Advisory Services for Retail

Kronos Services for Retail and Hospitality:  Partnering for Success Video

Kronos Services for Retail and Hospitality: Partnering for Success Video

Are you successfully achieving your desired business outcomes? Kronos delivers specific retail and hospitality guidance to deliver the experience you expect. Find out how.

Product Info |
  • Workforce Central Suite

  • Workforce Management

  • Advisory Services for Retail

Aligning the Labor Model with the Customer Experience

Aligning the Labor Model with the Customer Experience

Aligning the labor model with the customer experience allows retailers to deliver a unique, compelling customer experience and build customer loyalty.

White Paper |
  • Advisory Services for Retail

Best Practices: Measuring Success of the Retail Labor Model

Best Practices: Measuring Success of the Retail Labor Model

In-store observation, or sampling, is a method for collecting data on customer experience success metrics that’s ideal for measuring the success of the labor model. at meeting customer experience expectations and delivers results that help the labor and workforce management teams define focus areas for improvement.

White Paper |
  • Advisory Services for Retail

How Traditional Methods for Gauging the Customer Experience Fall Short

How Traditional Methods for Gauging the Customer Experience Fall Short

Retailers use a variety of tools to measure labor model output. But no single technique provides a complete perspective of customer experience success.

White Paper |
  • Advisory Services for Retail

Customer Experience Assessment for Retail

Customer Experience Assessment for Retail Datasheet

From checkout interactions to store cleanliness, get a clear picture of your customer experience with the Customer Experience Assessment for Retail.

Product Info |
  • Advisory Services for Retail

Workforce Analytics Assessment for Retail & Hospitality

Workforce Analytics Assessment for Retail & Hospitality Datasheet

Gain fuller visibility and build a more effective customer experience strategy with the Workforce Analytics Assessment for Retail & Hospitality.

Product Info |
  • Advisory Services for Retail

Today's Challenges with Planning Retail Labor

Today's Challenges with Planning Retail Labor

Challenges in retail labor planning can result in overstaffing, understaffing, or inappropriate use of hours when outdated labor standards are used.

White Paper |
  • Workforce Forecast Manager

  • Advisory Services for Retail

Executive Operational Assessment Datasheet

Executive Operational Assessment Datasheet

The Executive Operational Assessment evaluates the state of your workforce management program. Kronos® strategic advisors apply best practices and make expert recommendations for aligning the program with your business strategy.

Product Info |
  • Advisory Services for Retail