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Balance Customer Experience with Employee Engagement for Better Workforce Management
Balance retail customer experience with employee engagement for better workforce management. Find the right labor model for financial optimization.
How to Develop an Effective Retail Labor Performance Management Program
Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.
Using Workforce Management to Drive Employee Engagement
Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.
Strategies for Riding Out the Chaos: Forecasting
As the economy shifts in unexpected ways, retail and hospitality face special considerations when building forecasts for short and long-term decisions.
Strategies for Riding Out the Chaos: Scheduling
As retail and hospitality begin to resume activities, special scheduling considerations should be made to handle changes in volume, tasks, and safety.
Emerge Stronger in a Post-COVID World
COVID-19 has caused retailers to rethink how to serve customers and manage staff. Learn practical tips and strategies for emerging stronger and being resilient.
Open for Business: Leveraging Technology to Manage New Retail Norms
The coronavirus pandemic has created massive challenges for retail. Learn how retailers have adapted and how technology has helped them navigate uncharted times.
UKG for Retail Brochure
In retail, your people are your greatest competitive advantage. Learn how UKG™ for Retail empowers your workforce to delight customers and drive revenue.
As businesses reopen and return to full operating hours, reboarding retail employees safely, efficiently, and productively is critically important.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.