Resources & Insights

As retail and hospitality begin to resume activities, special scheduling considerations should be made to handle changes in volume, tasks, and safety.

As the economy shifts in unexpected ways, retail and hospitality face special considerations when building forecasts for short and long-term decisions.

Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.

Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.

Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.

Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.

How to create and follow a standardized global template for retail and hospitality workforce management.

The savvy use of workforce management technology to reach and connect with millennial consumers is leading the evolution of the retail experience.

Planning for new technology is critical. Learn how leading retailers achieved their project goals with people-centric change management strategies.

Balance retail customer experience with employee engagement for better workforce management. Find the right labor model for financial optimization.