Making the Shift to Tomorrow’s Branch of the Future
Create the bank branch of the future with technology that helps hire, manage, & retain top talent and delivers the best customer experience.
Personal, Personnel: Reinventing the Retail Branch in 2017
Despite the growing popularity of alternative banking channels, customers continue to value face-to-face transactions and interactions which means branches are still an important component in a retail bank’s overall channel strategy. Given physical banking’s high-cost infrastructure, however, the time has come to transform the branch model to align with changing customer demands and fiscal realities.