Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
The Real Impact of Absenteeism on Retail Operations Survey Report
According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.
Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.
Employee Engagement Your Last (and Best) Source of Competitive Differentiation
There’s a lot of talk today about employee engagement. Conferences are swollen by earnest discussions of how to address and manage millennials and Generation Y while also satisfying the needs of older staff.