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A Great Guest Experience Starts with a Great Employee Experience
Empower and engage your people with breakthrough employee services to perform at their full potential so they can better serve guests.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
7 Tips for Recruiting, Hiring, and Retaining Seasonal Staff
From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.
Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.
Recruit and retain best-fit associates to drive retail transformation
Recruit and retain best-fit associates to drive retail digital transformation. Learn how workforce management tools give retailers a competitive edge.
Employee Engagement Your Last (and Best) Source of Competitive Differentiation
There’s a lot of talk today about employee engagement. Conferences are swollen by earnest discussions of how to address and manage millennials and Generation Y while also satisfying the needs of older staff.
Redefining Retail Efficiency With Human Capital Firepower
Retail relies on quality employees for success. Retailers are using human capital management to track, monitor, and process their workforce with one unified system.