Emerge Stronger in a Post-COVID World
COVID-19 has caused retailers to rethink how to serve customers and manage staff. Learn practical tips and strategies for emerging stronger and being resilient.
Open for Business: Leveraging Technology to Manage New Retail Norms
The coronavirus pandemic has created massive challenges for retail. Learn how retailers have adapted and how technology has helped them navigate uncharted times.
Strategies for Riding Out the Chaos: Scheduling
As retail and hospitality begin to resume activities, special scheduling considerations should be made to handle changes in volume, tasks, and safety.
Strategies for Riding Out the Chaos: Forecasting
As the economy shifts in unexpected ways, retail and hospitality face special considerations when building forecasts for short and long-term decisions.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
Put Your People First
Planning for new technology is critical. Learn how leading retailers achieved their project goals with people-centric change management strategies.
Today's Challenges with Planning Retail Labor
Challenges in retail labor planning can result in overstaffing, understaffing, or inappropriate use of hours when outdated labor standards are used.