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Emerge Stronger in a Post-COVID World
COVID-19 has caused retailers to rethink how to serve customers and manage staff. Learn practical tips and strategies for emerging stronger and being resilient.
Open for Business: Leveraging Technology to Manage New Retail Norms
The coronavirus pandemic has created massive challenges for retail. Learn how retailers have adapted and how technology has helped them navigate uncharted times.
A Great Guest Experience Starts with a Great Employee Experience
Empower and engage your people with breakthrough employee services to perform at their full potential so they can better serve guests.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.