The Secret to Customer Experience? Focus on Your Employees.

Smart organizations know that creating an employee experience that drives a positive customer experience is key to succeeding in a competitive marketplace.

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  • Workforce Management

7 Tips for Recruiting, Hiring, and Retaining Seasonal Staff

From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.

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  • Workforce Management

5 Essential Technologies for Mastering Customer Experience

Companies that are making progress in the quest for service excellence realize that doing so depends on a combination of people, processes, and technology.

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  • Workforce Management

How Automated Schedule Design and Management Benefits Employers and Employees

Employers who provide flexible schedules for employees are at a competitive advantage for retaining talent.

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  • Workforce Scheduler

  • Employee Scheduling