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Keeping Employees Engaged
Retaining top talent will help retailers weather the COVID-19 pandemic and emerge stronger. Learn strategies to engage employees in these unprecedented times.
6 Ways Retailers and Restaurants Can Maintain Workforce Well-Being
How can retailers and restaurants protect staff from COVID-19? Learn how to ensure processes are followed and workers are well and comfortable working.
What’s in a System? How to achieve long-term strategic alignment.
Aligning your organization’s decisions and actions so they support the achievement of your strategic goals will position you to reach strategic organizational alignment.
Effectively Scheduling Your Retail Workforce
Using modern scheduling technology helps retailers provide the benefits that retail employees want: schedule flexibility and predictable schedules.
Using Metrics to Measure Labor Productivity
Turn labor and sales data into meaningful business intelligence to make data-driven decisions that optimize workforce utilization, control labor costs, and drive continuous improvement.
How to Develop an Effective Retail Labor Performance Management Program
Centralized retail labor performance management helps control costs and optimize service. Learn labor analytics best practices that drive results.
Using Workforce Management to Drive Employee Engagement
Workforce management has a big impact on the retail employee experience. Learn how workforce technology can help keep associates and managers engaged.
The Real Impact of Absenteeism on Retail Operations Survey Report
According to global retailers, an unplanned absence rate of seven percent wreaks havoc on store operations, including staff productivity and satisfaction.
7 Tips for Recruiting, Hiring, and Retaining Seasonal Staff
From holiday shopping to summer vacation to back to school, industries are challenged to source, recruit, hire, and manage a productive seasonal workforce.
Workforce Management in Multiservice Organizations
Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.