Kronos 2020 Retail Branch Lobby Study
The Kronos Retail Branch Lobby Study is based on 715,000 Q3 2017 interactions on the platform side of the branch — from financial institutions all across North America. The interactions of the study include all types of service and sales exchanges between account holders and lobby employees.
Five Time and Labor Data Trends Fact Sheet
Time and labor data collection is a great place to look for leaks that could be leading to significant losses for your organization.
Kronos for Banking Industry Brief
Kronos for Banking delivers the complete automation and real-time visibility your organization needs to improve operational efficiencies and optimize workforce performance for reduced costs, increased sales, and higher customer satisfaction.
2019 Kronos Teller Line Study
The 2019 Kronos Teller Line Study highlights transaction volume and teller processing labor costs and shows how banks and credit unions are responding.
A Day in the Life with Kronos for Banking
Kronos® for Banking provides HR tools that empower your teams to succeed and retail solutions for delivering a superior branch experience.
Kronos 2019 Appointment Study
Get a snapshot of actual appointments scheduled at bank and credit union branches and what it means for today’s financial institutions.
Maximize the Value of the Branch Infographic
Online appointment technology maximizes the value of the branch by driving sales and supporting the cross-selling of services.
Optimizing the Branch in a Digital World
Successful financial institutions deploy digital technologies across all areas of the institution, reinventing the branch for account holders and employees.
ROI of Kronos Appointment Concierge Module Infographic
Appointment booking solutions maximize staff productivity and deliver a more streamlined and convenient branch service experience to account holders.
Teller Transaction Trends Are Influencing the Evolution of the Branch
The volume of teller transactions is experiencing historic decreases, while the cost of salaries and benefits keep increasing.