When service goes out, you need to get it back up — and fast. Identifying staff who are available and qualified and can be deployed is critical. Trying to accomplish this without an automated system is a time-consuming, multistep process that delays restoration and can result in lost revenue. That's where the Workforce Telestaff solution comes in.

Workforce Telestaff for Utilities

Accurately and quickly find the right employees to contact and deploy to restore service outages. Through inbound and outbound communications via multiple methods of communication (telephone, email, mobile device, tablet, computer, or pager), your workforce can receive and respond to scheduling notifications and other work communications. The end result is faster response to service outages than manual methods, which safeguards revenue and keeps customers satisfied.