Siloed operations hinder service and facilities management companies in standardizing workforce management. Focusing on similarities is more effective.
The workforce management complexities of siloed verticals within service and facilities management organizations are many: varying labor models and wage rates, escalating labor costs, temporary labor needs, and blind scheduling and demand planning. Yet, identifying the similarities among these verticals — sports services, stadiums, arenas, parks, attractions, lodging, gaming, higher education, hospitals, and more — can help multiservice organizations improve forecasting, scheduling, and timekeeping issues.
By utilizing a horizontal approach to workforce management across all verticals, multiservice organizations can:
Download this informative white paper to learn more about how a horizontal approach to workforce management helps service and facilities management organizations meet the challenges they face, enabling them to provide a better experience for guests while increasing their competitive advantage.