Through the integration of Workforce Dimensions and Communicate Inbound, employees can use interactive text, phone, and email to report an absence or lateness.
Vocantas provides two-way, multi-channel, real-time, interactive employee communication solutions within Workforce Dimensions. The date and time of every text, call, and email are tracked and a confirmation number is provided to the employee for each transaction. With real-time communication embedded in Workforce Dimensions, all business and scheduling rules are applied to every transaction.
The key features and benefits of Vocantas Communicate Inbound includes:
- Enabling employees to self-report lateness or absence directly into Workforce Dimensions via text or phone
- Allowing administrators to track reported absence or lateness by a variety of metrics via a hosted, web-based system
- Allowing employees to text or call to indicate absence or late arrival and configurable to allow employees to indicate reason for absence or expected time of arrival, if late
- Updating pay codes and opens shifts in Workforce Dimensions
Watch the video to learn more about how Workforce Dimensions and Vocantas can be used together to benefit your organization.