Workforce Analytics: Turning Workforce Data into Business Results, by the Aberdeen Group
This Analyst Insight looks at how top performing organizations are taking advantage of automation, integration, and analytics tools to help them optimize their workforce and achieve heightened levels of business performance. Take the case of Kronos customer PUMA North America. By automating data collection of time and attendance, implementing automated scheduling, and integrating point of- sale and other productivity information with their workforce data, PUMA was able to deliver key insights to store managers and improve overall business performance. At its most powerful, workforce analytics becomes an invaluable process the business relies upon to guide their decision-making. Analytics is not merely data – is about the process of turning data into information, information into insight, and insight into action.