Over the last decade the retail workforce has undergone a seismic shift. Major advances in smartphone technology have changed the way retailers interact with both employees and customers. The gig economy has increased reliance on on-demand workers. And tech-savvy Millennials and Gen-Zers have swarmed into the workforce, bringing new expectations and demands. To attract and retain quality associates in this dynamic environment, retailers are rethinking their approach to workforce management — across time and attendance, scheduling, payroll, leave management, and more — to place greater emphasis on employee engagement.
Learn how the latest workforce management technology empowers employees to:
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