Use this guide to quickly see which services are included in each level of support. When you choose Plus support, you have access to a dedicated senior-level specialist who provides proactive, preventive support and complete issue tracking and management.
Leveraging UKG support services helps you maximize the value of your UKG solution. Services provided at each level of support can include:
Details on hardware support (Depot Exchange and Depot Repair) are also listed.
Download this technical datasheet for a concise overview of the features of UKG Platinum Plus, Platinum, Gold Plus, and Gold support services.