UKG Appointments Datasheet

The UKG Appointments solution (formerly Kronos Appointment Concierge™) gives your customers control over setting appointments around their schedules using the platform of their choice — online, over the phone, or in person — for greater efficiency and convenience. This comprehensive solution provides your staff with valuable insights to help them assign resources appropriately and make the most of each interaction. When account holders schedule appointments digitally in advance, your staff have more time to research customers and understand their needs, helping to ensure optimal service levels and boost profits.

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In today’s fast-paced world, digital banking solutions are no longer a luxury; they are a necessity for staying competitive and profitable. People are looking for the most efficient ways to interact with your institution — whether it’s avoiding long wait times or speaking to the right employee with the right skill set to handle their situation. If you don’t provide the rich, convenient digital experience that account holders expect, they will simply move to another institution that does.

The white-label UKG Appointments solution can help you optimize service levels by:

  • Eliminating manual schedule coordination and duplicate bookings with seamless calendar synchronization
  • Automatically matching customers with the most qualified employee based on their specific talents, abilities, and availability
  • Improving decision making with comprehensive data and insights into trends that occur at each of your locations

Download this datasheet to learn how UKG Appointments provides a powerful, time-saving, and convenient appointment setting solution.