John Frehse, Sr Managing Director, Ankura Consulting Group, LLC explores the adverse costs of idle time and explains how overtime can be used as a powerful tool for companies to manage variable and seasonal demand.

The Overtime Lie

Many companies, including distributors and logistics firms, pride themselves on keeping overtime to a minimum. But in operations with highly seasonal or variable demand, minimizing the use of overtime can actually result in decreased service levels and inflated costs. John Frehse, Sr Managing Director, Ankura Consulting Group, LLC helps dispel 'the overtime lie' in this whitepaper - exploring the use of overtime as an underutilized tool to improve customer service, combat pay inflation and time theft, and compete more effectively in today's fast-paced markets.