John Frehse, Chief Strategy Officer at Core Practice Group, explores the adverse costs of idle time and explains how overtime can be used as a powerful tool for distributors to manage variable or seasonal demand.

The Overtime Lie

Many distributors and logistics firms pride themselves on keeping overtime to a minimum. But in operations with highly seasonal or variable demand, minimizing the use of overtime can actually result in decreased service levels and inflated costs. John Frehse, Chief Strategy Officer at Core Practice Group, helps dispel ‘the overtime lie’ in this whitepaper – exploring the adverse costs of idle time and proving that overtime and flexible scheduling can be a powerful tool for management to improve customer service, respond to shorter lead times, and compete more effectively in today’s on-demand logistics world.