Find out how organizations are solving the jigsaw puzzle of scheduling – matching up availability, skills, and business demand - to create accurate and efficient schedules that drive better business results.

Next Generation WFM: The ROI for Accurate Scheduling

Every day, organizations must solve the jigsaw puzzle of scheduling – matching up availability, skills and business demand to create an efficient, effective schedule that maximizes productivity while minimizing costs. Despite years of struggling with this critical issue, many organizations still find themselves with overstaffed shifts, shorthanded rushes, and unacceptable levels of productivity. This research brief will look at how organizations automate and optimize scheduling to improve customer satisfaction, employee engagement, and business results.  Learn how one customer built the business case for an advanced scheduling solution that helped decrease overall labor hours by 15 percent.