Online appointment technology maximizes the value of the branch by driving sales and supporting the cross-selling of services.
The infographic clearly shows that branch interactions booked through appointment technology is significantly greater than sales generated through walk-in branch interactions.
- Why? Because online appointment-setting technology provides branches with the information needed to assign branch staffing resources – and ultimately produce more sales.
The infographic also demonstrates that online appointment technology supports the cross-selling of services.
- Tracking cross-sell metrics allows financial institutions to provide targeted cross-selling coaching to individual employees for better results.
Download this informative infographic to learn how Kronos FMSI Appointment Concierge™ lets account holders schedule appointments and gives branches the information needed to schedule the right staff at the right times to deliver optimal service levels and drive sales.