Online appointment technology maximizes the value of the branch by driving sales and supporting the cross-selling of services.
The infographic clearly shows that branch interactions booked through appointment technology is significantly greater than sales generated through walk-in branch interactions.
- Why? Because online appointment-setting technology provides branches with the information needed to assign branch staffing resources – and ultimately produce more sales.
The infographic also demonstrates that online appointment technology supports the cross-selling of services.
- Tracking cross-sell metrics allows financial institutions to provide targeted cross-selling coaching to individual employees for better results.
Download this informative infographic to learn how Kronos Appointment Concierge Module lets account holders schedule appointments and gives branches the information needed to schedule the right staff at the right times to deliver optimal service levels and drive sales.