Download this technical datasheet for a concise overview of the features of Kronos' Platinum Plus, Platinum, Gold, and Gold Plus support services offerings.
Our services focus on your long-term success, whether you selected Platinum Plus, Platinum, Gold Plus or Gold support. PLUS Support includes a dedicated senior-level specialist providing proactive, preventive support and complete issue tracking and management. To help you get maximum value from your Kronos investment, leverage these services. To learn more about how we deliver smart value fast, check out our support options and pick the level that's right for you.
Services provided at each level of support can include phone support, web-based expertise, technical advisories, brown bag sessions, HR and Payroll Answerforce, software assurance, web-based information and equipment services.
Details about hardware support (Depot Exchange and Depot Repair) are also listed.