The Kronos for Field Services Industry Brief explores how Kronos can help you optimize your field-based workforce by gaining exceptional visibility into labor costs, productivity, and service levels in the field.
When you’re operating with a large, dispersed field-based workforce, you need exceptional visibility into your workforce. You need to be able to monitor workers who perform their jobs where they are delivering service — in the field. Are you placing the right technician or agent with the right skills in the right place at the right time? Are workers taking meals and breaks as required by regulations? Are they reporting their time accurately? Do you have tools in place to empower agents to deliver the level of service that results in satisfied customers? The Kronos® for Field Services Industry Brief explores how Kronos can provide solutions to these questions and help you optimize your field-based workforce.