Account holders and prospects are embracing branch appointment booking solutions to schedule meetings at convenient times and locations.
- Appointments work. Eighty-four percent of appointments that are booked are kept.
- Account holders value the ability to make appointments for complex transactions like loans and mortgages.
If you’re looking to maximize branch channel effectiveness, be sure you’re staffing correctly to leverage these valuable, revenue-driving interactions. Learn more about the benefits of appointment-setting technology in the Kronos FMSI Appointment Study.