From checkout interactions to store cleanliness, get a clear picture of your customer experience with the Customer Experience Assessment for Retail.
Customer experience is paramount in creating customer loyalty, increasing basket size, and boosting revenue. Find out how the Customer Experience Assessment for Retail can help identify gaps between the desired and current state of your customers’ experience.
By assessing your current labor model’s effectiveness in shaping a quality customer experience, the Customer Experience Assessment for Retail empowers you to create the desired customer experience while balancing the available labor dollar investment.
The Assessment provides a data-driven assessment of your current customer experience and helps:
- Document the desired customer experience
- Assess the success of the labor model at achieving the desired customer experience
- Deliver quantitative insights on stores’ ability to achieve the desired customer experience
- And more
Download this datasheet to learn how the Customer Experience Assessment for Retail can help chart a strategic path toward a consistently superior customer experience.