Aptitude Research explains how Goodwill of Central and Coastal Virginia partnered with Kronos for human capital transformation.

Goodwill partnered with Kronos to implement the Kronos Workforce Ready human capital management suite to streamline HR, timekeeping, payroll and more. Over time, Goodwill was able to free up resources and have access to people data, making it possible for the organization to move its focus from administrative tasks to more strategic initiatives.

A Business Case for Human Capital Transformation Analyst Report

Alleviating the administrative burden on HR and taking an integrated view of people processes had significant impact at Goodwill:

  • Reduced weekly administration duties for recording time from 48 person-hours to two person-hours
  • Reduced requests to HR for W-2s and pay stubs by 90%
  • Reduced performance review time for managers by 1 hour per employee amounting to over 500 hours annually
  • Reduced from 10 hours to 0 the time it took to transfer associate benefit selections to vendors