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Create and manage an engaged workforce with Kronos solutions. We have a product to fit your needs — regardless of your organization’s industry, size, or location.

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Why Kronos

Great businesses are powered by great people. Learn why organizations around the globe — including more than half of the Fortune 1000® — choose Kronos to help build an engaged workforce.

WHY KRONOS

Human Capital Management

Human Capital Management

The Kronos Human Capital Management (HCM) solution helps you manage and engage your entire workforce from pre-hire to retire on a single unified platform.

Workforce Management

Workforce Management

Proven Kronos Workforce Management solutions help meet your workforce needs regardless of your industry or where you do business.

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One glance at our customer list and you’ll see that we’re trusted by thousands of organizations around the globe — including more than half of the Fortune 1000®. Read their success stories.

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YMCA of Greater Boston

The YMCA of Greater Boston gains improved efficiency, accuracy, and compliance using Kronos Workforce Ready.

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Hannaford Supermarkets

Hannaford Uses Kronos Optimized Scheduling and Navigator to Streamline Workforce Management

Services

We’re not your average technology vendor. We’re your partner. Find out how Kronos helps accelerate the value of your investment and deliver the experience you expect.

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Customer First

Customer First

Meeting customer needs drives everything Kronos does, from creating outstanding products to adding value with advanced deployment tools and community support.

Customer Success

Customer Success

Your partner and advocate, Kronos Customer Success connects you with the training and strategic resources you need to achieve your workforce goals.

Resources & Insights

Access the tools and resources we’ve developed to help our customers make more-informed business decisions.

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MGM Resorts

MGM Resorts Gains Visibility into Workforce of 62,000 Employees.

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CHRISTUS Health

CHRISTUS Health Realizes Significant Labor Savings in Large-Scale Implementation

About Us

Kronos offers the industry’s most powerful suite of tools and services to manage and engage your entire workforce. Learn more about our company and what inspires our success.

ABOUT US

Kronos Corporate Social Responsibility (CSR)

Kronos Corporate Social Responsibility (CSR)

Learn how we strive to be a great organization every day by embracing the global principles of corporate social responsibility and building customer trust.

1 in 100 Million

1 in 100 Million

Follow our compelling video series that celebrates the unsung heroes of today’s workforce — the inspiring individuals who do the jobs we all rely on every day.

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Kronos FMSI Appointment Concierge

Appointment scheduling maximizes branch effectiveness.

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Improve the branch experience — eliminate lobby abandons and long waits

In today’s digital world, letting account holders schedule branch appointments through their mobile devices or online isn’t a luxury — it’s a feature you need to remain competitive. Account holders want to interact with branches efficiently, avoiding long wait times and ensuring they speak to the right employee the first time.

A comprehensive scheduling solution that optimizes the lobby experience.

Organize and optimize your lobby experience

Organize and optimize your lobby experience to improve profitability

Kronos FMSI Appointment Concierge™ eliminates the frustration and revenue loss associated with lobby abandons and long wait times. Account holders can easily schedule appointments with your institution using geolocation technology right from their smartphone, tablet, or computer before they ever set foot in your lobby.

Customizable lobby employee profiles

Customizable lobby employee profiles identify the right employee

Automatically match account holders’ needs with the most qualified, available employee based on their specific talents, abilities, and availability.

Native appointment reminders reduce no-shows

Native appointment reminders reduce no-shows

Kronos FMSI Appointment Concierge helps to reduce appointment “no-shows” with automated calendar invites and periodic email and text appointment reminders to account holders. Calendar invites are compatible with many popular applications, such as Outlook and Gmail. With one touch, account holders can easily add their appointment to their personal calendar.

Improve decision-making with comprehensive data and insights

Improve decision-making with comprehensive data and insights

Gain insight into branch appointments, including determining the purpose of a visit and whether or not the account holder or prospect showed up for the appointment. Kronos FMSI Appointment Concierge uses a data-driven approach that allows management teams to analyze key data and trends.

Gain a competitive advantage. Maximize account holder loyalty.

Kronos FMSI Appointment Concierge lets your account holders schedule convenient appointments, giving you the information you need to assign branch staffing resources appropriately.

  • Drive traffic to your branch

    Appointment scheduling makes it convenient for consumers to visit branch

  • Eliminate wait times for account holders

    Appointments help to eliminate lobby abandons and long wait times

  • Increase employee efficiency

    Staff to demand and deliver optimal service levels

  • Schedule the right employees at the right time

    Have the right staff on hand, ready to serve account holders

  • Streamline the account holder experience

    Integrates seamlessly with Kronos FMSI Lobby Tracker™ to capture their entire branch visit

Kronos FMSI Appointment Concierge Datasheet
Product Info

Kronos FMSI Appointment Concierge Datasheet

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