Why Kronos
Great businesses are powered by great people. Learn why organizations around the globe — including more than half of the Fortune 1000® — choose Kronos to help build an engaged workforce.
WHY KRONOS
Human Capital Management
Our human capital management (HCM) software provides an end-to-end employee lifecycle management solution.
Workforce Management
Proven Kronos Workforce Management solutions help meet your workforce needs regardless of your industry or where you do business.
Customers
One glance at our customer list and you’ll see that we’re trusted by thousands of organizations around the globe — including more than half of the Fortune 1000®. Read their success stories.
OUR CUSTOMERS
YMCA of Greater Boston
The YMCA of Greater Boston gains improved efficiency, accuracy, and compliance using Kronos Workforce Ready.
Hannaford Supermarkets
Hannaford Uses Kronos Optimized Scheduling and Navigator to Streamline Workforce Management
Services
We’re not your average technology vendor. We’re your partner. Find out how Kronos helps accelerate the value of your investment and deliver the experience you expect.
ALL SERVICES
Customer First
Meeting customer needs drives everything Kronos does, from creating outstanding products to adding value with advanced deployment tools and community support.
Customer Success
Your partner and advocate, Kronos Customer Success connects you with the training and strategic resources you need to achieve your workforce goals.
Partners
Partners are key extensions of our team. Together, we innovate to meet customer needs and create new opportunities for shared success. We're excited to collaborate with partners whose strategy and goals complement ours and who are invested in delivering an exceptional customer experience.
LEARN MORE
Become a Kronos Partner
Find out what it takes to become a Kronos partner. Review the criteria, explore the benefits, and contact us today to get started.
Kronos Marketplace
Online platform allows you to easily browse third-party products and services from our Kronos Technology Partners.
Resources & Insights
Access the tools and resources we’ve developed to help our customers make more-informed business decisions.
RESOURCES & INSIGHTS
MGM Resorts
MGM Resorts Gains Visibility into Workforce of 62,000 Employees.
About Us
Kronos offers the industry’s most powerful suite of tools and services to manage and engage your entire workforce. Learn more about our company and what inspires our success.
ABOUT US
Kronos Corporate Social Responsibility (CSR)
Learn how we strive to be a great organization every day by embracing the global principles of corporate social responsibility and building customer trust.
1 in 100 Million
Follow our compelling video series that celebrates the unsung heroes of today’s workforce — the inspiring individuals who do the jobs we all rely on every day.
Kronos FMSI Appointment Concierge
Appointment scheduling maximizes branch effectiveness.
Improve the branch experience — eliminate lobby abandons and long waits
In today’s digital world, letting account holders schedule branch appointments through their mobile devices or online isn’t a luxury — it’s a feature you need to remain competitive. Account holders want to interact with branches efficiently, avoiding long wait times and ensuring they speak to the right employee the first time.
A comprehensive scheduling solution that optimizes the lobby experience.
Organize and optimize your lobby experience to improve profitability
Kronos FMSI Appointment Concierge™ eliminates the frustration and revenue loss associated with lobby abandons and long wait times. Account holders can easily schedule appointments with your institution using geolocation technology right from their smartphone, tablet, or computer before they ever set foot in your lobby.
Customizable lobby employee profiles identify the right employee
Automatically match account holders’ needs with the most qualified, available employee based on their specific talents, abilities, and availability.
Native appointment reminders reduce no-shows
Kronos FMSI Appointment Concierge helps to reduce appointment “no-shows” with automated calendar invites and periodic email and text appointment reminders to account holders. Calendar invites are compatible with many popular applications, such as Outlook and Gmail. With one touch, account holders can easily add their appointment to their personal calendar.
Improve decision-making with comprehensive data and insights
Gain insight into branch appointments, including determining the purpose of a visit and whether or not the account holder or prospect showed up for the appointment. Kronos FMSI Appointment Concierge uses a data-driven approach that allows management teams to analyze key data and trends.
Gain a competitive advantage. Maximize account holder loyalty.
Kronos FMSI Appointment Concierge lets your account holders schedule convenient appointments, giving you the information you need to assign branch staffing resources appropriately.
Drive traffic to your branch
Appointment scheduling makes it convenient for consumers to visit branch
Eliminate wait times for account holders
Appointments help to eliminate lobby abandons and long wait times
Increase employee efficiency
Staff to demand and deliver optimal service levels
Schedule the right employees at the right time
Have the right staff on hand, ready to serve account holders
Streamline the account holder experience
Integrates seamlessly with Kronos FMSI Lobby Tracker™ to capture their entire branch visit
Find out how Kronos can help you.
Every client has unique needs. Working together we’ll find the right solution to achieve your goals — and fit your budget.
