Contact Centers
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Contact Centers

Manage your workforce to optimize customer service.

Why Kronos for Contact Centers?

Kronos® solutions for contact centers help you optimize your workforce to identify and hire the best workers and keep attrition rates low so you can deliver consistently high levels of customer service. In addition, our solutions help you drive employee engagement and manage absences to control costs as well as manage all time worked to help minimize compliance risk.

Contact Centers Industry Overview

Check out our Contact Center insights.

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Featured Contact Center customers.

Our customer base — which includes more than half the Fortune 1000® — is highly diverse and serves many organizations in your industry. With experience serving customers of all types and sizes, you can rely on Kronos to help solve your complex workforce challenges.

A product suite that’s right for your Contact Center needs.

The key to business success today starts with recruiting and retaining great people. Kronos provides a suite of products specially designed to help you create a highly engaged workforce to drive better business results. Check out our wide range of products designed specifically for your organization’s size, industry, and goals.