Kronos® for Banking provides HR tools for attracting, retaining and empowering top-quality talent, and retail solutions for delivering a superior branch experience. With staff scheduling, performance analytics, customer connection software, and appointment-setting software, bank staff can improve employee engagement and productivity, reduce labor costs, increase sales opportunities, and deliver an exceptional service experience to customers.
Kronos Customer Connection Solution, including Sales and Service Module and Appointment Concierge Module, bridges the gap between the digital world and face-to-face sales and services interactions and doesn’t stop at the lobby. Through streamlined processes, Kronos solutions enhance the conversations between representatives and account holders, and then provide the critical data managers need for targeted, proactive coaching. Deliver an exceptional experience, while increasing efficiency and productivity for employees.
Gain insights into the latest topics and trends relevant to the Banking industry.Read more
It is easy to see your own personal engagement drop when confined to working from home. In-office encounters are replaced with web meetings and phone calls, which can lead to a drop in engagement. Dressing in a more professional manner, even when you are working from home alone, can increase engagement.
Positive employee engagement remains a priority in times of crisis
Branch banking is an essential service is the COVID-19 world, but providing excellent customer service with social distancing can be difficult. Banks and credit unions can follow these three best practices to achieve results.
Check out this selection of specialized product offerings designed to support your Banking needs.
Learn how this powerful, data-driven performance software can help optimize your sales and service opportunities.
Make sure you always schedule the right employee for the job to achieve productivity goals and meet or exceed service demands.
Our customer base — which includes more than half the Fortune 1000® — is highly diverse and serves many organizations in your industry. With experience serving customers of all types and sizes, you can rely on Kronos to help solve your complex workforce challenges.
The key to business success today starts with recruiting and retaining great people. Kronos provides a suite of products specially designed to help you create a highly engaged workforce to drive better business results. Check out our wide range of products designed specifically for your organization’s size, industry, and goals.
The Workforce Dimensions product suite helps meet both today’s and tomorrow’s business challenges by bringing industry-first, intelligent technologies to managing your most valuable resource: your people.Learn More
Combining the power of workforce management and human capital management, our unified platform helps you manage the entire employee lifecycle — from pre-hire to retire.Learn More