The underestimated quality of a great leaderThis week, Kronos announced that CEO Aron Ain won a Glassdoor Employee’s Choice Award ranking 27th out of 100 CEOs across North America and parts of Europe! The Top CEOs in 2018 list stretches across multiple industries, but when looking specifically at Computer Hardware & Software, Aron Ain is in the top 10 overall.

Being a top-rated leader isn’t easy. And it doesn’t happen overnight. It takes time and effort to gain the trust of your employees and to continuously encourage them to work smarter. Yes, leaders must be driven, confident, capable of making tough decisions, and innovative in their thinking; but the great leaders I’ve come across – be it in academia, athletics, work, or just in life – seem to have one quality in common: thoughtfulness.

I consider this an underestimated quality because it’s probably not number one, two, three, or even ten on most lists highlighting top leadership characteristics. But speaking from personal experience working as an individual contributor for two great companies in my short career thus far, I’ve noticed that the leaders I admire most are thoughtful people.

Being thoughtful isn’t complicated or even all that difficult. Thoughtfulness is a good morning in the hallway or the effort to ask about an employee in a genuine manner. Time and time again, I am impressed by what Aron Ain remembers about his employees. He goes out of his way to get to know them too. For example, I was grabbing coffee a couple weeks ago with a new summer intern. Aron walked by, and realizing they hadn’t met, he stopped to shake hands and ask about her role at Kronos.

Kindness goes a long way, and I believe that kind leaders contribute to building an inspiring work culture. Under the last 13 years of Aron’s leadership, employee engagement scores have climbed from 60 percent to 87 percent and revenue has more than doubled. This is no coincidence, he says, emphasizing that there is a strong connection between employee engagement, customer satisfaction, and business success.

We’re lucky to have Aron as a leader at Kronos! What about the leaders at your organization? What are they doing to help you feel inspired? Would love to see your comments below!

The underestimated quality of a great leader
Published: Thursday, June 21, 2018