Published: Mar 19, 2018

According to MindTouch, more than 3,200 people contributed to the nomination and voting process, making 2018 the largest community collaboration in the 5 years the organization has led this effort.

The Top 25 Customer Success Influencers list represents leaders that are transforming the Customer Success industry and is voted upon by a panel of judges. The Top 100 Customer Success Strategists are chosen by the people – professionals in the Customer Success industry who nominate and vote for the frontrunners who they feel are 1) using operational and tactical strategies to deliver an incredible customer experience, and 2) delivering best-in-class support for both customers and prospects.

I’m excited to congratulate Kronos VP of Global Customer Success Jennifer Dearman for being voted a Top Customer Success Strategist for 2018! I know I speak for many when I say thank you for the work you’ve done at Kronos over the last year to help us further enhance the experience we create for all those who choose to do business with us.

The Top in Customer Success for 2018

Learn more about how Kronos connects you with the training and resources you need to achieve your workforce goals through the Kronos Customer Success program and understand our Customer First guiding philosophy that powers everything we do as an organization.