Have you heard the expression “Learning UKG® is like learning how to drive?” I have — from many UKG users, like you, who would never get behind the wheel without proper handholding and the right set of tools.

The Road to User Adoption

Now, imagine yourself as a new people manager who, on top of learning to operate the car, also has to keep a reasonable speed limit (overtime requirements), stay within the lines of a curvy road (labor regulations), and keep all passengers focused on their journey (employee performance).  

Getting the proper user adoption from your UKG Dimensions™ suite is a key contributor to your return on investment (ROI). It is not only important — it is essential.  Yet research from McKinsey and Company shows that 70% of all digital transformations fail. Why? Many reasons … among which are lack of participation and buy-in, and not enough training or resources.  

The User Adoption Resource Center

So, what can you do to support a smooth UKG Dimensions rollout? Focus on your users, and we’re here to help! Take advantage of the UKG handholding and wonderful set of tools provided in the User Adoption Resource Center within UKG KnowledgeMap™ Live, all created by Prosci®-certified user adoption consultants with decades of experience in supporting our day-to-day users with the right tools and knowledge at the right time. Get your users in the car with you for that long-desired road trip you’re eager to take.

What is available in the User Adoption Resource Center?

Template materials and samples for UKG Dimensions customers to communicate the product rollout phases to the organization. 

Image One



Engaging mobile adoption tools to support your mobile workforce

Image 2



Training, training, and more training tools to support each user with the right tasks needed by their job role.

Image 3


Are you already live on UKG Dimensions? 

Great! We didn’t forget about you. In fact, we miss you. Come back to the User Adoption Resource Center to download tools to support your users in their adoption journey of those key features that come with each release — or that you didn’t get a chance to take advantage of during your initial deployment.

Image 4

How do I access the User Adoption Resource Center?

Access your UKG KnowledgeMap Live portal, and from the Resource menu at the top, select User Adoption Resource Center. Contact your user adoption consultant or email [email protected] for more information.

But don’t just trust me. Take a look for yourself. Sign-up for a free tour of UKG KnowledgeMap Live for a peek at the resource center and all that it has to offer. And yes, nous parlons Français, y hablamos Español. 

Published: Tuesday, March 3, 2020