When Kronos® customers participate in an interview or fill out a survey, they can rest assured that their feedback is going to the right place. We use a world-class customer feedback management system to track, route, and follow up on survey responses. We analyze the data and identify trends and patterns, so Kronos leadership can make changes that will improve the lives of multiple customers.

You Spoke, We Listened

You Spoke, We Listened is an ongoing series of communications to assure you that we are listening and acting on the comments and ideas you share with us. The premier edition, released this week, provides a review of the 60-plus investments and improvements we made in 2019. Links to the premier editions are below, along with info about the Kronos Voice of the Customer program.

Moving forward, we’ll communicate quarterly updates through channels that include the Working Smarter Café blog.

Anyone who has questions, comments, or input is welcome to reach out to me personally at [email protected]. I’d love to hear from you.

You Spoke, We Listened


 

Published: Friday, November 8, 2019