Today’s guest post is courtesy of Megan Schramm, Workforce Scheduler Extensions Clinical Consultant. Megan is also a nurse, and her combined clinical and industry-related experience leaves her with 21 years working in healthcare. 

Implementing Workforce Scheduler Extensions: Giving time back to busy nurses

Nurses are busy. They provide direct, hands-on care to individuals, families, and the community. They collaborate with other members of the healthcare team to treat disease and improve health. They are involved in research, quality improvement, and the creation of regulatory and practice standards. They manage individual hospital units up through entire healthcare organizations.

Every minute counts for nurses who don’t have many to spare. And as various state legislation and mandates to integrate information systems improving the overall patient experience are enacted, nurses are finding themselves in yet another role – a member of the project implementation team.

Workforce Scheduler Extensions is an acuity-based staffing tool offered as part of Workforce Scheduler in the Workforce Central suite. It enables nursing leadership to match the demand for care to their clinical labor supply, considering each patient’s level-of-care intensity to quickly determine total workload levels, validate staffing levels, and generate equitable assignments both in the moment and for future shifts.

The old implementation approach for the product involved building a system from the ground up to meet facilities’ needs, but subsequent iterations and reworks resulted in longer time to value for nurses who were already being stretched thin. To help these nurses balance all their demands, we wanted to make the process more efficient and streamlined.

With our new implementation methodology, an iterative approach that leverages industry experience, best practice initiatives, and proprietary technologies, we’ve been able to accomplish this.


Here’s what happened when we did: Better results in less time.

We’ve seen an overall reduction in expected project timelines – 28 to 45 hours for medium-sized facilities with 25 to 30 units. This means customers are experiencing the benefits of Workforce Scheduler Extensions faster than ever before. Or consultants can dedicate more time to reviewing, testing, and educating customers on the solution to add more value to their Workforce Extensions experience. In addition, beginning with a core template already in place lessens the need for lengthy assessment interviews and functionality explanations. Reducing the number of edits and reworks to the solution makes the process more efficient and logical.

We do our best to help our customers deliver the best patient care possible by simplifying the workforce management side of the equation. Revisiting our implementation approach for Workforce Scheduler Extensions customers is one way that we’ve done that. If you’d like to engage in conversations about Workforce Scheduler Extensions for Healthcare or ask a question, please visit the Kronos Community.

Published: Tuesday, March 20, 2018